Mi777's Privacy Policy — Your data is completely secure

1 Introduction & Scope

Mi777 ("we", "us", "the platform") is an online gaming platform serving users in Bangladesh. We firmly believe that your privacy is a fundamental right, and protecting that right is our responsibility.

This privacy policy ("Policy") applies to the mi777.win website, mobile app, and all related services. It explains what personal information is collected, how it is used, how it is kept secure, and what rights you have.

By registering on mi777 or using any of our services, you agree to the terms of this privacy policy. If you have any questions, please contact our support team.

2 What information we collect

Mi777 collects different types of information at different stages. The details are outlined below:

3 How Your Data Is Used

Data collected is used solely for the specific purposes outlined below:

• Account creation and management: Creating your account, confirming logins, and keeping your account secure.
• Identity Verification (KYC): Identity verification to meet legal obligations and prevent fraud.
• Processing financial transactions: Processing deposits and withdrawals securely.
• Customer Support: Resolving your issues and answering your questions.
• Ensuring Security: Detecting unusual activity, fraud, or money laundering.
• Platform Improvement: Analyzing your usage patterns to improve your gaming experience.
• Legal obligations: Generating required reports for the relevant authorities.
• Promotional Communications: Notifying you about bonuses and offers with your consent.

4 Data Sharing & Disclosure Policy

Mi777 does not generally share your personal information with third parties. However, limited sharing may be necessary in the following specific circumstances:

• Payment Providers: Only the information necessary to process transactions is shared with mobile banking service providers such as bKash, Nagad, and Rocket.
• Legal obligations: Information may be disclosed in response to lawful orders from government authorities, courts, or regulatory bodies under applicable Bangladesh law.
• Fraud Prevention: Limited data may be shared with authorized security partners to detect fraud or money laundering.
• Technology Service Providers: Data may be shared under contract with trusted technology partners for server hosting, data analytics, or game operations.

5 Security Measures

Mi777 uses industry-leading security technology to protect your data:

• TLS/SSL Encryption: All data transferred between your browser and our servers is secured with 256-bit SSL encryption.
• Two-Factor Authentication: Identity is verified by sending an OTP at the time of account login.
• Firewall Protection: Unauthorized access is prevented using advanced firewalls and intrusion detection systems.
• Regular Audits: Third-party security experts conduct regular system audits.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Automatic Logout: Your account will be logged out automatically after a period of inactivity.

Please keep in mind that no internet transmission is 100% secure. Always keep your password and login credentials private and never share them with anyone.

6 Cookies & Tracking Technologies

The mi777 website uses cookies and similar technologies. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential cookies: These cookies are essential for maintaining your login session and keeping core site functions running. They cannot be disabled.
• Performance Cookies: Used to understand which parts of the site are most visited. This data is fully anonymized.
• Preference Cookies: Used to remember your language, theme, or other preferences.

Cookies can be disabled or deleted through your browser settings. However, disabling certain cookies may cause some site features to not work properly.

7 Your Privacy Rights

As a mi777 user, you have the following rights:

• Right to Access: You can request to know what personal information we have stored about you.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: Under certain conditions, you have the right to request the deletion of your data.
• Right to Object to Processing: You can object to the use of your data for specific purposes.
• Marketing Opt-Out: You can request to opt out of promotional emails or SMS at any time.
• Data Portability: You can request an export of your personal data in a portable, easy-to-use format.

To exercise these rights, please contact our support team. Requests are generally responded to within 30 business days of receipt.

8 How Long Your Data Is Retained

Mi777 retains your data only for as long as it is needed — no longer. The general policy is:

• Data for active accounts is retained for as long as the account remains open.
• After an account is closed, transaction records are typically retained for up to 5 years in accordance with legal requirements.
• Unnecessary copies are deleted after KYC document verification; only the verification record is retained.
• Gaming logs and activity history are typically retained for up to 2 years.
• Support chat records may be retained for up to 1 year.

9 Protection of Minors

Mi777 is a platform exclusively for users aged 18 and above. We never knowingly collect personal information from anyone under the age of 18.

Date of birth is verified at registration, and additional proof of identity may be requested in suspicious cases. If there is evidence that a minor has opened an account, that account will be immediately closed and all associated data will be deleted.

If a parent or guardian suspects their child is using mi777, please contact our support team immediately. We will take prompt action.

10 Policy Changes & Updates

Mi777 may update this privacy policy from time to time. Any changes will be communicated in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to your registered email or posted on the platform.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend visiting this page regularly. In the event of any conflict between an older and newer version, the latest version shall prevail.

11 Contact & Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Live Chat: 24/7 live chat support is available.
• Email: [email protected]
• Response Time: Typically within 24–72 hours.

For specific data protection requests, email us with "Privacy Request" in the subject line. We will respond as promptly as possible.